Quell Home, LLC (“Quell,” “we,” or “our”) respects your privacy. This policy explains, in simple terms, what information we collect and how it’s used.

1. Information We Collect

We collect information you choose to share with us, including:

• Name, email address, phone number, and address

• Information shared through contact forms, intake forms, or questionnaires

• Photos of your space that you choose to upload or share

• Scheduling, invoicing, and service-related details

We may also collect limited, non-identifying information through our website, such as basic analytics data.

2. How We Use Your Information

We use this information to communicate with you, schedule and provide services, prepare proposals and invoices, and improve our client experience.

We do not sell or share personal information for marketing or advertising purposes.

3. Third-Party Services

We use trusted tools to operate our business, including Squarespace, Acuity Scheduling, Google Forms, Google Meet, and related services. These providers process information only as needed to deliver their services and in accordance with their own privacy policies.

4. Photos & Sensitive Information

Information about your home and any photos you share are treated as confidential. Photos will not be used publicly without your explicit consent.

5. Data Security

We take reasonable steps to protect personal information using secure platforms. However, no system is completely secure, and we cannot guarantee absolute security.

8. Updates

This Privacy Policy may be updated occasionally. The current version will always be posted on this page.

8. Contact

For questions about this Privacy Policy, please email us at support@quellhome.com.